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Seed Sources

l. Stokes Seeds,
Box 10 St. Catharines Ontario L2R 6R6

toll-free 1-800-263-7233

2. Richter's, Goodwood,
Ontario L0C 1A0

ph 1-905-640-6677

3. Nichol's Garden Nursery,
1190 North Pacific Highway,
Albany, Oregon
USA 97321-4598

4. Blooming Prairie,
10351 76 Avenue,
Edmonton AB T6E 4P4

ph 403 431 1451
fax 403 433 6440
email blooming@oanet.com

plant plugs

5. Hi-Q Greenhouses,
R.R. l,
Morinville, AB T0G 1P0

ph 403 939-7490

BLOOMING PRAIRIE/HERBS/1997

Gardening with Grower Direct

Preserving Flowers and Herbs

The colour and fragrance of your summer garden can be preserved to enjoy all year long. People have always dried flowers and herbs for medicinal and decorative purposes through various traditional methods and today we have even more choices for preserving our best blooms.

Which ones?

Most flowers will air dry. Try anything first, when you are just learning. Any of the "everlasting flowers' from the seed catalogues will dry well. Roses are very good and keep some of their scent. Plants with more cellulose, sturdier cells, like grains, or strawflowers, will hold their shape and dry better than soft fleshy ones like begonias or tulips.

Picking

In general you should pick flowers just before they are fully mature, as they continue to develop a bit while drying. If the roses are starting to drop petals when you hang them up, they will continue to drop petals as they dry and you'll be left with an empty stem. Slightly immature flowers also have a stronger connection between the petals and the stem and as they dry this should become more rigid, and stronger, if the flower is in the right stage of maturity.

Preparing

It is much easier to clean fresh flowers than dried flowers. Before processing, remove any brown, misshapen or discoloured petals and leaves. It is not usually necessary to remove the leaves from the stems, except for large plants like sunflowers, where the leaves are large reservoirs of moisture.

Drying

Best results will be achieved from the fastest drying. The longer it takes to dry a bundle, the more likely you will lose colour, have damage from fungus and bacteria, and leaves will turn yellow rather than stay fresh green colour.

You will need a warm place, with good ventilation, and no direct sunlight. The warmth tends to dry the plants faster. The ventilation carries the water vapour away from the plants and so speeds drying. Direct sun, right in the south window, will bleach colours out of leaves and flowers within two weeks. Indirect light is not so much a problem.

Most plants will take 1 to 2 weeks to dry completely. Small fine plants, like larkspur will dry more quickly than heavy, large plants like sunflowers. Over this period, some indirect light will not seriously affect colour.

Storage

Once the bundles are dry they should be wrapped to prevent damage and packed away in a closed box. Newspaper works well for wrapping. This keeps the bundles separate and protected from dust, breaking, and sunlight. The bundles should be laid down flat in the box, not standing up. If they are standing up it is easy to break the tips off. Label the box on the outside so you don't have to open it every time you're looking for those pink peonies. Usually dating the box is a good idea too.

Dried leaves of herbs for cooking should be packed in air tight cans or jars, and kept out of the light too. Labeling is very important here, it's harder to tell basil from oregano, 6 months later when they're all crunched down to fine green leaves.

Silica dried and freeze dried flowers should be stored in an air tight box with some desiccant inside. Use a bit of silica gel in a cloth bag for desiccant. Even table salt will work - in a pinch. This will keep moisture from the air from affecting the blooms.

AIR DRYING

The simplest method is just to make your flowers or herbs into bundles and hang upside down to dry. Use rubber bands to secure the stems. The stems will shrink as they dry, and string or wire will become too loose to hold the dried bundles. Hanging upside down keeps the shape of the flowers looking natural once they are dried. This, of course, does not apply to flowers like Chinese Lanterns or Love Lies Bleeding that are supposed to droop downwards normally, and these plants you would dry standing up in a vase.

For large flowers you should stagger the heads so they are not touching each other. Where the flowers are close together, there's less air movement so moisture can build up, and fungus can develop.

The bundles should be no more than a handful thick at the stem ends. If the bundles are too large, the center of the bunch does not dry properly and mold can grow in the middle. When you open these bundles up to use them, the inside 40% is spoiled.

Herbs

Herbs can be dried in bundles as well, usually, the bundles are smaller for quicker drying because you want to preserve the colour as well as the volatile flavor oils. You can also dry herbs flat on a screen. If you clean the useful leaves off the stems first and dry only the leaves, they will be done sooner. Be sure to spread the leaves out well enough to allow air movement all around and turn or stir the leaves every day until dry. Most herbs handled this way will dry in 2 - 3 days under good conditions.

Potpourri

You can also dry individual flowers, petals and leaves for potpourri on screens this same way. Full flower heads will take longer to dry, and it is very important to turn these often to prevent misshapen flowers, and mold growing on the undersides of the flowers. Once dry, these should be packed in clear plastic bags. You will be able to see easily, what's in the bag, and the plastic will keep moisture from the air away from the dried materials.

Heads up

Certain flowers, peonies and sunflowers, for instance, can be dried heads up with the stems dropped through a screen made of chicken wire or metal mesh with 1.5 - 2" squares. For peonies this can give you a larger, more open flower. Hanging flowers tend to wilt and close up as they dry so you get a smaller, less full flower. With the screen method, you can get them to open even more. The problem with this is that not all of the peonies will open properly on the screen so you must babysit them as they dry. Take out the odd shaped ones before they're fully dry. Shake them gently to restore a more normal shape and hang these upside down to finish drying. The remaining good ones will dry in about 2 weeks.

SILICA GEL DRYING

This method has been used for centuries. The earliest practitioners did not have silica gel, however, they used clean, fine sand or even salt. Dustless kitty litter will work and there are some substitutes for silica on the market as well. Some people use borax.

Silica drying works on all flowers, and extends the range of materials that can be dried. Lilies, orchids and other flowers that do not air dry well can be silica dried to give spectacular results.

The best quality silica gel will have very little dust in it and should have blue indicator crystals. The crystals are blue when the silica is dry and will gradually lose colour as the silica absorbs moisture. When they are completely colourless you should put the silica in a flat pan in the oven at 250°F until the crystals change back to blue. Store in an air tight container. You can re-use silica gel many times, for many years. It will eventually break down and get more fine dust particles, which can affect the quality of the finished flowers so you may have to replace it at some time.

Silica gel is harmful to your health. The dust particles will cause irritations of your throat, nose, lungs, eyes, and skin. For best safety you should wear rubber gloves and avoid inhaling the dust. If you are doing a large quantity of silica drying you should be wearing a good quality dust mask as well. Always work in a well ventilated area and clean up any dust and crystals from the work place when you're finished. Try working outside.

You will need some air tight plastic containers, ice cream pails work well, as well as smaller ones. Put a layer of silica on the bottom of the container, about ½ to 3/4 inch. Place individual flower heads (no stems) upright on the bed of silica. Take the time now to make sure the petals are shaped the way you want them to end up. Gently pour more silica over the flowers so that the crystals fall between the petals and around the blooms. The crystals will draw the moisture out of the petals and leave it in the same shape without wrinkling or shrinking.

Don't pour the silica on so roughly that you bend the petals over sideways or splay out the flowers in an unnatural position. Continue to add silica until the flowers are completely covered. You can add more flowers to the container, as long as they don't touch each other. Where they touch, mold will develop. You can make several vertical layers if your container is deep enough.

Once full, close the lid on the container and wait. Most flowers will dry in 2 - 3 days. Larger flowers and full roses should be left 4 - 5 days. You can speed up the process by micro waving the whole container for 30 second pulses, 2 or 3 times. After micro waving, leave the flowers in the silica overnight and remove the next day. You can also put the container in the oven at 200 F for an hour or so. Or warm the oven and turn it off. Then put the container in over night.

If you remove the flowers right away after heat treating in the microwave or oven, the silica tends to stick to the petals. Waiting an extra day reduces this problem.

To take the flowers out of the silica, gently pour the crystals into another container to reveal the flowers. They may be brittle and certainly they will be fragile, so handle carefully. If they have been left in the silica too long, they will be more brittle. As they are exposed, gently lift them out and put in a secure storage container.

The blooms can be sprayed with a floral preservative, lacquer spray, or even hair spray to give them a protective coat. If your silica is dusty you will need to shake or brush some of the dust off the petals.

Pouring the silica back and forth releases lots of dust. Stand back from the container, don't breathe in the dust, wear a mask, do this outside, this is the high risk part of the operation.

Silica dried flowers have better colour and very much better form than air dried flowers. They will retain these qualities only if stored properly with some desiccant and protected from mechanical damage.

GLYCERINE TREATMENT

Glycerine is a viscous, oily liquid used in hand creams and soaps. Glycerine treatment leaves the plants supple and soft, less brittle and less prone to breakage. It is often combined with a dye so the finished product is softer and coloured as well.

Best results are obtained if the glycerine is drawn up inside the plant. Plants must be fresh cut and still alive, able to draw water up the stem.

Mix 1 part glycerine with 3 parts water. More glycerine can be used on heavier plants like salal and less glycerine on fine plants like baby's breath. The glycerine is easier to mix if you start with warm water. Mix well. Add the dye at this time if you are colouring the plants too. It is a good idea to add some fresh flower preservative to the water. This will keep the plants healthier and the water cleaner.

Stems should be recut under water to make sure there is a good uptake of solution. Stand the plants upright in the bucket of glycerine/water and wait. Most plants take almost 2 weeks to fully absorb the glycerine. You can monitor the progress by the colour change in the stems, leaves and flowers. You should check the stem ends regularly and recut them a few inches every 2 - 3 days to keep the flow of glycerine/water going well.

The glycerine is a large molecule. It cannot enter the plant cells and it does not evaporate with the water from the plant. As it travels up the plant it moves in the spaces between the plant cells. The water gradually moves out of the cells and out of the plant completely leaving more and more glycerine stuck in the tissues. Eventually there is mostly glycerine and very little water left in the plant.

Take the plants out of the bucket, and hang to dry for a few days, just to remove the last bit of water. You can re-use the glycerine solution several times. Filter it and add some fresh flower preservative to reduce fungal and bacterial growth. Store in a sealed container. You can feel how slippery the solution is. When it is not slippery any more the glycerine has been used up and you need to start again with fresh glycerine.

Straight glycerine is a skin irritant. Wear gloves and avoid contact with skin, and eyes. Do not ingest. Keep away from animals and small children. Handle with care. You can buy glycerine at farm supply stores, it is sold as a treatment for milk cows by the litre or gallon.

DYEING

Dyeing flowers gives you an infinite range of colours not always available in the natural materials. All plants have a waxy coating on the surface of leaves, stems and petals. Depending on how thick this layer is, the dye will attach better or worse to the plant. Heating the plant materials will thin out the waxy layer and allow the dye to soak in better.

Plants with neutral natural colours, or colours similar to the dye will give better results than strongly coloured ones. Flowers and plants with lots of surface area like timothy grass pick up the colour better than smooth surfaces like poppy pods.

There are powdered dyes and liquid dyes specifically for plants. Any of these can be applied as a dip for dried flowers or in the water bucket for fresh flowers to take up through the stem. You can use food colouring for small quantities. Fabric dyes will work well too, and are available in a wide range of colours.

It can be useful to dye a variety of materials with the same dye lot so that you will have matching pieces to use in an arrangement. Also, the first bundle dipped into the dye will have the darkest colour and the last bundle will have the lightest colour as the dye gets used up. This range of shades of the same colour can also be attractive in an arrangement.

For fresh flowers, just mix the dye in the water bucket and stand the stems in the mix. Be sure to recut the stems regularly. Add some fresh flower preservative to keep the water clean. You can reuse the solution as long as it's not contaminated with fungus or bacteria.

For dried flowers dip the bundle, heads down into the dye solution. Leaving the bundle in longer will give a darker colour as will repeated dips. Fabric dyes often require hot water and may give better results with hotter water.

You will need to hang the bundles up to dry after dyeing. This should take only 2 - 3 days at most for flowers that have been previously dried.

Colours will change as the plants dry. The liquid mixture is never the same as the finished product. Successful dyeing requires lots of experimentation. Try mixing colours to get just the right shade, or diluting the mix for light shades. Good luck.

It's very easy to paint dried flowers too. You can use craft spray paint which dries quickly or regular spray paint which takes longer to dry. Try also mixing latex paint with water, 1 part paint to 2 or 3 or more parts water, and using this for a dip for the dried flowers. The advantage of paint is that you can get a very wide range of colours.

FREEZE DRYING

This is a very high tech way to preserve flowers. The freeze dryer itself is a large machine that looks sort of like one of those really big washing machines at the laundromat. The flowers are dried under vacuum, and very low temperatures for about 10 days, depending on the water content of the starting materials. The machine costs about $50,000.

This methods gives a very good product however. The flowers have very good colour and form. They are often sprayed with a preservative/sealant to prevent moisture from re-entering the flowers and reducing the quality.

You can freeze dry almost anything, so this greatly increases the range of possibilities. Most common are roses and lilies, but you will find orchids, vegetables and fruits, even animals!

PRESSED FLOWERS

Delicate flowers can be pressed between the pages of a phone book. If you add weights to the top of the stack and have at least 20 pages of phone book between flowers you can get a very nice product. You can fill the page with flowers as long as they don't touch each other. There are many flower presses available, using blotter paper and frames with screws to keep the pressure on.

Pansies, violets, azaleas, any fine textured flower will dry well. Don't forget to press some leaves too for adding to your pictures and cards. Stay away from flowers with high water content, fleshy leaves or bulky form. Large flowers like tulips or lilies won't work as whole flowers because of the bulky calyx, but you can pres individual petals and reassemble what looks like the whole flower later. The calyx on roses is too large to press. Again, try individual petals.

The finished flowers can be mounted with a dab of glue to make pictures, cards and other decoration. Pictures made up and mounted behind glass are not difficult. Just get a nice frame with a good clear glass front. Cards must be covered with a layer of clear Mac Tac or other protective cover. Some people lay the flowers on the top of fancy wooden boxes and lacquer them in place. You can also put them between panes of glass for window hangers.

STORAGE

Dried flowers will absorb water vapour from the air quite easily. On a rainy day, the petals get softer and contain more moisture than on a dry day. Each time the flowers absorb this moisture, however, they will continue to degrade. If they absorb a lot of moisture, if you kept them in the bathroom, for instance, they would eventually lose their colour, and may even turn brown.

For long term storage you want to keep this moisture away from the dried materials. The newspaper wrappings on the bundles will absorb most excess moisture. The desiccant in the box of freeze dried flowers does the same job. Sealing the rest of the materials in air tight bags, jars and boxes will keep most flowers and herbs safe for years. Be careful that the flowers or herbs are completely dry before you pack them away, however, it's very easy to get mold growing inside the air tight plastic bag.

CONCLUSION

There are many methods for drying flowers, and many flowers and herbs suitable for drying. Don't believe any one if they say you can't dry this, or that won't work. Try it any way. Some techniques may work for you and no one else. Good luck.

How To Keep Your Gourds Fresh

Yes you can keep those nifty gourds looking good for years if you do it right. Start with fresh, healthy, mature, gourds with good color and a nice firm, skin. They need to cure in the warm sunshine for a few weeks to really finish off. Pretend they are in a field far south of here, maybe Minnesota, and they have an extra month to really do what they're designed to do. The skin will harden up and protect the seeds inside from marauding animals and pests of all kinds until spring when they will grow again.

Wash the gourds carefully and don't scratch or damage the skin. Dry them well and put them into a warm, sunny window so that there is good air circulation around all the fruits. Best if they don't even touch each other. If you were really nice to them you'd turn them every few days to get a nice even tan.

Once they are really firm you can polish them with a clean, soft cloth, just like polishing shoes. The skin contains a natural wax which will buff up and give you a nice shiny gourd.

If you were really sure you had removed most of the water from the gourd, you could spray it with a clean varnish, both a matte or shiny surface would be interesting. We have sprayed them gold for Christmas Eggs and pale blue and pink for Easter Eggs..

Never poke holes in the gourd. Don't break the skin. Our enemies are the fungi and bacteria living all around us, don't let them at the susceptible insides of the gourd. The plant has natural defenses that will enable it to fight off most normal wear and tear, if the system is intact and healthy.

This drying method will work with other thick skinned members of the Cucurbit family, like pumpkins, and squash, but not soft types like zucchini or cucumbers. Good luck.

Herb Marketing - Cultivating the Marketplace

Herb Marketing - Cultivating the Marketplace Marketing herbs in Alberta presents several interesting challenges and variations on the basic marketing strategies employed by companies world wide. Are you selling fresh or dried herbs or both. The markets for culinary herbs vary significantly from the markets for medicinal or botanical herbs. There is a large market for pharmaceutical grade herbs for extraction of high value constituents.

In a specialty product line such as herbs, we depend heavily on the knowledge base of the producer. The buyers do not always know everything there is to know about the plants themselves; how do they grow, how are they harvested, what time of year is the crop ready, does it take several years to produce, how is it processed, do the customers want the stems, leaves, roots, seeds or flowers, what is it used for and how? It is important for the producer to be able to answer all of these questions and more to be successful in getting their specialty product all the way through the chain to the consumer.

A. Marketing Basics - the Four P’s

1. Price - Make sure your price is within the range already set by the marketplace. If you have a unique product you can set your own price, as high as the market will bear, keeping in mind that you invite competition when you have very high prices. Price is not always the significant factor in the customer’s decision to buy, so don’t feel compelled to start at the lowest price. It’s easier to bargain down than up. Keep in mind your own costs, margins, overhead and so on. It’s no use breaking into a new market with low, low prices, if you are subsidising the market with your free labour, or unpaid overhead expenses.

2. Product - What exactly are you selling? A widget, or the convenience of using a widget, or the status that owning a widget represents? The large increase in the herb market recently is fuelled by the changing dietary habits of North Americans. We are using less salt and fats and more herbs. Fast foods, like pizza, use up a lot of oregano and basil every year. Prepackaged convenience foods, for cooking at home, like instant pasta dishes, depend on herbs to improve the flavour of the highly processed ingredients. If we’re selling flavour, style and convenience, we must have good quality control to maintain flavour through all the processing steps. Canadian grown herbs have a distinct advantage when compared to imported herbs because of our stricter regulations on pesticide use, foreign materials in the herbs, and quality control, an important consideration to the consumer. Chemical free, or organic herbs enjoy a potentially very large market demanding a premium price.

3. Position - This includes where you build your store, but more importantly considers your position in the chain of distribution to the marketplace. Are you selling straight to the consumer, or the retailer, to a wholesale grocery chain, or specialty shop, or maybe dried herbs through a broker to the big multinationals. Your position determines your market strategy and pricing policies. You can narrow down the number of potential customers to approach, making marketing simpler, but you can also limit your choices if there is only one big wholesaler in your area. The trend in business recently has been a blurring of the lines between retail/wholesale. You can market to more than one level of sales if you adjust your prices appropriately for each level and be open, honest, flexible and constructive when conflicts arise.

4. Promotion - Promotion includes marketing, sales, public relations, signage and everything involved in letting your various types of customers know about your product and company. Recognizable logos, names, quality standards, even company ethics are important in today’s marketplace. Consider the bad image of Nike shoes even though the logo is well recognized, the company is known to use child labour in the far east to make the shoes. The Made in Alberta symbols are a good promotion for our local products.

5. People - The fifth, unofficial P of marketing is the people involved. Marketing is all about relationships. The buyer wants to know you and trust your judgement on quality, product knowledge and much more. The Farmer’s Market customer wants you to be well informed on the uses of the herbs, cultivation, preserving herbs, other medicinal uses of various herbs, sources for obscure herbs and almost everything about herbs. The more questions you can answer in a confident, clear manner, the more the customer will trust you and your product and the better your sales will be.

The volume buyers and brokers want the same service. They want to know that you are competent in your field. They need you to be reliable on delivery times, quality control, volumes and any other variable aspects of the interchange. Good customer relations is the core of your marketing strategy. You must be always looking for new customers, but you have to keep your existing customers happy. The business is built on return customers, not on a long string of new ones. It costs approximately six times more money to attract a new customer than it does to service an existing customer. It takes an average of nine "hits," to get a new customer to buy. That means they have to see or hear your name nine times; an ad in the paper, their friend’s conversation, a magazine article, a road sign, another friend, and four more.

B. Getting Started

Assume the grower starts on a small scale and gradually "grows" the business into a larger and more profitable enterprise over a number of years. Also assume that the production and marketing, the supply and demand, grow at equal rates so that the problems of over supply or over demand are not fatal to the business. It is possible to develop a solid business producing and marketing herbs for the local, provincial, national and international marketplace using resources at hand, and information freely available. We are here to explore marketing methods and practices as they apply to herb marketing, in the context of a small business hoping to grow into a profitable, large business.

1. Farm Gate. The simplest system is to grow some fresh herbs and sell them at the farm gate, advertising with a sign on the roadside. "Pick your own" herbs would reduce even the labour involved. Here, the sign is your marketing tool, and the way you speak to and encourage or "cultivate" the customer is your marketing strategy. An Open House in August when the most herbs are ready, free articles on herbs sent to the local media, and happy, returning customers will probably keep you busy enough.

2. Farmers Market. Next, you may want to sell some fresh herbs at the local farmer’s market. Packaging becomes an issue, as well as consistent supply. Your articles in the local papers will continue to help in your business, as will a good sign over your market booth and free handouts with recipes or information about herbs. The Farmer’s Market is an ideal place for market research. Here you will find out what the actual consumer wants much more directly than through any polls, or surveys. You can fine tune your packaging, sizes, shapes, colours, and you can determine which items sell best at what times. This is a good place to try out new products, herb vinegars, herb seeds, herb butter, herb mixes because you can get an immediate response from the consumer.

3. Grocery/Restaurant Retail. At this point you may have extra herbs available that did not sell at the farm gate or at the Farmers Market. The retailer wants effective packaging, consistent volume and quality of product, and lower prices. You should be selling to the retailer at one half of the Farmer’s market prices, so that he can put a 100% mark up and sell at the same price as you do at the market. There is some conflict between the Farmer’s Market as competition to the grocery and you may have to discuss this with the buyer. You will also have to compete with the retailer’s existing suppliers on price and packaging.

Some restaurants use large quantities of fresh herbs, but the chefs are especially picky about quality, stem length, prompt delivery, and consistent quantity and quality. Start with one or two local restaurants where you can establish a good relationship and give them very good service. These will be your learning customers so pay attention to their requests and complaints. Once you have figured out the routine, then take on a few more of this type of customer.

4. Dried Herbs to Retailers. This is a much larger market than the fresh herbs. It is easier to access and easier to manage and there are more potential buyers because the timing and shipping problems are much reduced. Also in this market, there is room for value adding, such as herb mixes, fancy packaging, whole herb bundles and herbs as decorations. You can approach groceries, health food stores, gift shops, delis and specialty food shops, mail order, gift basket suppliers and more.

For this step you will require a catalogue of standard items, with definite prices, volumes, standard packaging, some inventory, and hopefully a long list of customers to call on. Build a database of customers by name, phone, preferences, etc. You can do this by hand with written notes or with any computer contact manager or database program. Be persistent, call everyone on your list at appropriate intervals, send them updated catalogues and samples, visit their stores so you can see what you can do for them. People like to get a piece of paper from you. Be sure to have an appropriate business card and a catalogue, even a brief one.

At some point you may want to exhibit at a trade show. This is an expensive proposition and requires much thought and preparation to make the best of your investment. It can, however, bring you many leads, orders, and other types of contacts that will improve your business. There are shows geared to restaurants and hotels, or gift stores, or any number of industry groups. Read the trade magazines to find the shows that best suit your purposes. Try submitting free articles to the trade magazines to get your name out to the potential customers. Paid advertising in these magazines can be expensive and is rarely effective unless it is supported by an article, or a reference to your type of product in the magazine.

Many trade shows are hosted by industry associations and it can be worthwhile to be a member of the association, and perhaps even an active member, serving on a committee or board. Again, this gets your company name out to the customers in a positive light, and allows you to access inside information about the industry, who the major players are, what types of companies may be interested in your products and which ones don’t pay their bills.

Don’t downplay the importance of word of mouth advertising. A satisfied customer, or even a chance acquaintance can send you several customers a month. This testimonial type of advertising is much more effective, encouraging the potential customer to act more confidently and more promptly than any other passive type of advertising such as magazine ads or catalogues in the mail. This is why it’s so important to talk to everyone you can about your business and your product and find out how the other person’s interests coincide with yours. Take every opportunity to speak to community groups, trade associations, donate to charity auctions, and take part in suitable special events.

If you have developed a company style at this point you may want to align yourself with companies that match your style, that are interested in the same values, policies or trends as you. Strategic alliances allow you to work very closely with a large company to fill some of their out sourcing or other needs while benefitting your own business. Be careful, however, that you don’t depend 100% on one company who could cancel your contract, or change tactics and leave you out in the cold.

Once you have secured, filled and shipped the order, it’s important to follow up by calling the customer to make sure everything was received in good condition, that the product is selling well, that the customer is satisfied with your performance. If there is a problem it’s much easier to deal with it right away, than to leave it until you call for the next order.

If you have a range of products, bulk herbs, consumer pack herbs, teas, medicinals, seeds, herb mixes, decorator herbs, you can approach a variety of customers and offer them different parts of the line. A wide a product range is harder for to market, produce and control, however, so at first, keep it simple.

5. Dried Herbs to Wholesalers. These customers are harder to track down. You need to read trade magazines and use your network to find potential buyers. These customers are looking for bulk herbs in consistent quality, quantity and timing. It may be possible to specialize in only one herb and sell all of it to one customer. As your business develops you could mass produce two or three types of herbs for this part of the market. The marketing strategy is still the same basic pattern however. Get to know the customer and their needs, build a relationship based on trust, good communications, and consistency.

There are some large, wholesale herb houses that deal in a wide variety of culinary and botanical herbs for health food and specialty stores. They would be buying 10 to 20 pounds of certain dried herbs at one time and other varieties in 100 lb lots. If you get one of their catalogues you can pick out which products you can supply and get an idea of their prices. Assume a 100% markup.

It’s fair game to ask questions. If you get a willing person on the other end of the line and they have a few minutes to spare, ask questions about the market, about specific items, pricing, shipping, packaging and anything else you may have trouble with. People like to talk about themselves and their business. Thank the individual for their time. If they are especially helpful you can send them a thank you card or small present. That way you can call them back again sometime and they’ll be willing to talk again. They may become a resource person for you and even perhaps a good customer.

6. Brokers - There are herb brokers working at the wholesale level who will sell your herbs to the appropriate buyers for a commission to Commissions can range from 7 - 20%, depending on how much work the broker has to do and this may be negotiable. The brokers will deal with customs, taxes, shipping, invoicing and many other details of the transaction. This can be an attractive option, since you can then concentrate on the growing and processing.

As with any other type of customer you need to ge to know their needs and their business style. If you can offer a quality product in the right price range and prompt delivery of the quantities ordered, the broker can satisfy his customer and will be happy to work with you again. Be open and honest The more information they have about you, the better they can represent you. If you don’t like the style or personality of the broker, just look around for another one that matches your character a bit better.

C. Conclusions

The basic rules of marketing apply to all your sales calls, whether they are phone calls, personal visits or trade show exhibits. Treat the customers with respect, find out their needs and try to fill them. Marketing is meant to be a win-win situation. You are not trying to fool or cheat anyone, you are trying to help them to stock their store or warehouse with a quality product at a competitive price.

Remember you want that customer to call back and reorder, so you must do everything you can to keep them happy and confident that they have made a good decision in ordering from you. Work with the customer, be flexible, be willing to take back unsatisfactory merchandise, adjust your packaging to meet their needs, they are your partners in business, not your adversaries or victims.

It’s a common problem to over sell, to get an order much bigger than your whole year’s harves and we all know the problems of under selling, too much stock left at the end of the season. Controlled growth is critical in any developing business or industry. Since we are just starting to work on the herb business in Alberta, we need to exert some caution and grow our industry carefully and competently so that we represent the new industry to the market in the best light. Cooperative action is very helpful, for information sharing, pooling the harvest to access the larger buyers and pooling resources like machinery.

Marketing is mostly common courtesy and common sense with a large part of persistence thrown in. It’s not easy but it is a skill that can be learned, practised and perfected. If you find you don’t enjoy or do well at this part of the business, then hire some one to do it for you, just keep close tabs on what’s going on so you don’t end up working for them! You may find that you are your own best salesman because you have the knowledge base to communicate confidence to the buyer even though you may not be a glib salesman. If you enter into it with an open mind and a straightforward approach, you will most likely learn to succeed as you go along. Good luck.

CULINARY HERBS - FRESH AND DRIED

The market for culinary herbs is potentially very large. It may be economically feasible to grow herbs year round in a green house, but this requires some study, and careful management - something to work towards. The simplest entry into this market is for fresh product during the summer, and dried product the rest of the year. There is a high demand for many herbs that are very easy to grow and handle.

There are also many plants grown for medicinal uses. We call these botanicals. This would include such things as Raspberry leaves, Red Clover Flowers, Birch leaves, plantain root, and so on. The herbalists, and health food stores are another whole market segment that we have not approached yet. This may be yet another promising area for research and development. See the Medicinal Herbs information package.

DEMAND

There is a high demand for fresh herbs for the restaurant trade, local farmer's markets and specialty produce stores. Supplying fresh herbs will be easiest for growers who live close to their market and who are willing to make regular deliveries every week or every second week.

PICKING

Fresh herbs should be picked when the leaves are dry, without rain or dew on them. Do not wash the plants. Pack loosely in clean plastic bags. If you poke a few holes in the plastic bag, this will help the plants to breathe and they will last longer in the fridge. A mulch around the growing plants may reduce the amount of soil on the leaves and reduce the need for washing. Mint is especially bad for holding soil on the leaves.

Dried herbs are of most use if they are picked on whole stems and bundled like flowers for drying. These can be tied into wreaths, used in basket arrangements and several other decorator items. The longer the stem, and the less processed the plant is, the more useful it will be. Once it is broken down to loose leaves there are less potential markets for it. The loose leaves that fall off the herbs when processing and those that are dried as loose leaf for packaging, will be made into bulk or consumer packages for culinary purposes. This is a highly competitive market and we do not have the volume to be effective in this area, but it could be a larger part of our business over time.

Second grade leaves and stems can still be used in potpourri and for making fire starters. Since all parts of the plants are fragrant, these are very useful to us.

PURCHASING

Herbs are usually purchased by weight. The rare, or high demand ones have the highest price while the common and easy to grow types will be lower priced. Dried herbs are proportionately more expensive than fresh.

CULTIVATION

Many herbs are from the mint family, Labiatae. All of these will be easy to propagate from cuttings, or layering. They will have square stems in cross section, and labiate (like tiny snapdragons) flowers. Seeds are produced freely and should be collected for next year's sales.

To be safe, grow the varieties you are familiar with, or that you know will grow well in your area, and try only a few experiments at one time. A large volume of one type is easier to handle than small volumes of many types.

Many herbs do better if kept well watered, and in full sun. The flavour comes from the aromatic oils in the leaves, and these will be most developed in healthy, vigorous plants. Most herbs change flavour once they go to flower, so try to collect the leaves before this happens. Repeated shearing of plants like mint and oregano can delay flowering until late in the summer. An application of nitrogen fertilizer in mid summer can also help to keep the plants producing leaves rather than flowers.

HERBS - FRESH AND DRIED

Anise Hyssop. Agastache foeniculum. Giant Blue Hyssop. Perennial. Native Plant. Mint family. Direct seed. Could be fall planted. Can be propagated from root divisions or stem cuttings. Licorice scented leaves used in desserts and dried in tea and for medicinal uses. Harvest leafy stems before flowering. Flower stalks are attractive, blue, and can be collected for ornamental uses. Harvest when they are firm and well filled and hang to dry. Seeds are valuable and produced prolifically, collect these too. This plant is highly recommended as it is a multi purpose plant. You can sell the leaves, fresh or dried, the plant divisions, the flowers fresh or dried, the seeds and even the stems.

Basil. Ocimum basilicum. Basil is a tender annual in the Mint family. There are many varieties and a very high demand for all types. You can direct seed in late May and repeat plantings are recommended. Transplants are quicker starts but they are susciptible to fungal stem rot (Fusarium) while still in the seeding tray. For an organic fungicide, try mixing crushed stems of Horsetail (Equisetum - a common weed) into the soil, or making a tea from Horsetails and use this to water the basil weekly, while in the seeding trays and after transplanting into the garden. Horsetails contain a natural fungicide which will not affect the edible qualities of the basil.

Basil likes warmer temperatures, medium moist, rich soil and slightly dryer conditions to hold back the fungus. It needs protection from the hottest mid-summer sun, and is also very frost sensitive. If you direct seed into the garden, try covering the earliest plantings with a row cover for a quicker start. The row cover will increase the temperature around the plants, improving germination and growth. Later in the season you can put a white sheet over the tunnel and use it to shade the same rows. Sun scorched basil has a bronze sheen on the leaves. Use the tunnel again at the end of the season to protect from frost.

Use a mulch such as straw or newspaper around the bottoms of the plants and between rows to keep the plants as clean as possible. You do not want to have to wash the plants after harvesting.

Don't let the plants go to flower. They will stop producing useful leaves, and the flavor is not as good. Fertilize every few weeks with a light dose of nitrogen. Don't drought stress the plants. The fungal stem rot can also create a stress that makes the plant flower too soon. You can sometimes cut the flowering stems off and make the plant go back to leafy growth, but this doesn't always work.

The standard variety, called Sweet Basil, has the highest demand. Try Green Ruffles, and Purple Ruffles, showy but less fragrant. Lettuce Leaf Basil is very popular, as are purple leaved types. There is also Mammoth Basil, Cinnamon Basil, Lemon Basil, and many more. It is worth experimenting with new types, but stay away from small leaved varieties, there's not enough yield. Look for interesting flavours, leaf shapes or colors.

For fresh herb, pick leafy tops of stems every 2 - 3 weeks. Alternatively, you can plant enough seed so that you can harvest the whole plant from several rows each week. Plant enough area to give you continuous yield. Don't wash the leaves. Pack loosely in a plastic bag and store in a cool place, but not in the fridge.

Basil is not as good dried as fresh, but there is still high demand for dried product. For drying, pick small bundles of 10 - 15 stems, tie tightly with a rubber band and hang to dry or lay stems and leaves out on a cardboard flat or basket. Once dry, pack the leaves and bundles away in a plastic bag so they stay dry.

Basil is a very high demand crop. It is a bit difficult to grow for beginners, but we have had good results recently, so don't give up.

Borage. Borago officinalis. Annual. Direct seed. Repeat plantings. Can be planted in late fall and again in early spring. Self sows. Young leaves have a light cucumber flavor. Mature flowers used fresh in salads. Easy.

Caraway. Carum carvi.

Catnip. Nepeta cataria. Perennial. Very easy from direct seeding, transplants or cuttings. Mint family. Used as a cat treat, and sometimes for tea. For these herbal uses, collect leafy, non-flowering stems in small bunches. Tie with a rubber band and hang to dry. Can be sold fresh or dried as a cat treat at the farmer's market and at pet shops. Catnip has attractive flower stalks/seed heads, too. When the flower stalks develop a purple blush, pick 10 - 15 flowering stalks per bundle and hang to dry. Produces seed prolifically, so collect this from more mature stems. There is a good demand for catnip for cat treats and some creative marketing to pet shops could increase sales quite a bit. Catmint is not the same as catnip, choose the true catnip.

Chamomile. Matricaria chamomilla. Annual. Try direct seeding in late fall or early spring. Self Sows. Fragrant flower heads are dried for tea. Lay out to dry and pack in clean plastic bags when completely dry.

Chervil. Anthriscus. Umbelliferae. Dill family. Similar to parsley, but more distinct flavor. Young leaves are used in soups and salads. Collect leafy stems before flowers appear. Direct seed fall, early spring and repeatedly through to July. Can save seed from over mature plants.

Chives. Allium schoenoprasum. Perennial. Easy from seed, but usually grown from divisions. High volume used for restaurants, but price is low. Easy to harvest early in season before flower stalks appear. Some flowers mixed with leaves is good because the flowers are edible too. Cut whole plant low to ground and allow to grow back fully before recutting. Can get 3 - 4 cuts through summer. Tie handfuls with a rubber band for easier handling. Does not dry well, unless cut into small pieces and quick dried in a worm spot.

Coriander. Cilantro. Coriandrum sativum. Unbelliferae. Dill family. Direct seed. Try fall planting, then repeat sowings from early spring to late July. Popular in Mexican and Chinese cooking often called Chinese parsley. Cut leafy stems frequently before flowers set. Better fresh than dried. Could be high volume for restaurants but the price is low, like parsley. Can save seed from over mature plants.

Epazote. Wormseed. Chenopodium ambrosioides. Related to Lamb's Quarters. Strong scented foliage used for Mexican cooking. (Nichol's Seeds)

Dill. Anethum vulgare. Umbelliferae. Direct seed. Can be planted in fall. Will self sow. Should be repeat planted every two weeks from early spring until end of July or later. Best quality for herb use is the leafy, young stems, 6 - 8" tall, before flowers appear. Pick handfuls and tie loosely with a rubber band for easier handling. Aphids can be a problem, but mostly on older plants. Try spraying with water before harvesting. Try getting rid of ants near the garden to reduce aphids. Very high demand, regular supply needed. Also good dried. Save seed.

Edible Flowers. Many flowers are edible, and this is a high demand product for restaurants and specialty stores. Flowers should be of best quality with no bruises, spots, insects or insect damage. Fully opened or almost fully opened flowers are best, rather than buds. Flowers should be picked with a short stem (l" is OK) just to make them last longer in storage and easier to handle in the restaurant. These are mostly used in salads and as garnishes. The size is important. Flowers should be about 3/4" across, not too small and not too large.

The following list is not exclusive, there are many more types that are edible. Alfalfa, Bachelor Buttons, Begonia, Borage, Calendula, Carnation, Dianthus, Geranium, Herb flowers, Marigold, Nasturtium leaves and flowers, Pansy (very good), Peony, Phlox, Rose, Schizanthus, Snapdragons, Stocks, Sunflower petals or small flowers, Sweet Rocket, Sweet William, Tulip, Viola.

Some flowers are definitely toxic, don't pick these: Monkshood, Pyrethrum, any Solanum (potato family), Foxglove, Lupine, Morning Glory. Other flowers, while not toxic, just don't taste very good, Feverfew, Poppies, or have poor texture, yarrow, globe thistle. Handle these flowers with special care. Pick best quality, clean flowers with no water on them. Pack in a plastic bag or rigid plastic box like the ones at the bakery. Keep hydrated with a moistened paper towel in the bottom of the box. Don't store too long before delivery.

Fennel. Foeniculum vulgare dulce. Umbelliferae. Dill family. Annual. Easy from seed. Harvest the bulbous crown of the plant. The leaf petioles make a solid round base used in soups and salads. Fairly high priced. Fresh leaves used as a herb also. Common one is green, but try Bronze or Florence Fennel.

Garlic. Allium sativum. Very high volume. Very good if picked with leaves still on for braiding. Plant individual cloves in broad bands 5 - 6 cloves wide, rather than single rows. Garlic needs to be cured in the sun, or a warm place to harden off the bulb and prevent sprouting. Braids can be dried and decorated with herbs, peppers, and flowers later. Don't use Elephant garlic. Best to plant in the fall, September or October, to get good growth before winter and large bulbs next year. Can also be planted very early in the spring. Even small bulbs are useful for ornamental purposes.

Garlic Chives. Allium tuberosum. Perennial. Popular with Chinese restaurants. Harvest leaves like chives. Propagate from divisions.

Horseradish. Armoracia rusticana. Perennial. Fleshy roots in high demand. Easy from seed or root sections. Roots can be cut and crown replanted to maintain stock. Takes 2 - 3 years for large roots. Smaller, fine roots 1/2 - 3/4" diameter, are better quality and higher demand. Roots must be washed and cut into sections no more than 12", packed in plastic bags. Handle like a fresh herb.

Juniper Berries. Juniperus spp. Used in cooking wild game. Collect full, blue berries, from almost any type of juniper bush. Native types are more authentic. Rinse and dry on a flat tray.

Lavender. Lavendula vera. Perennial. Mint family. Many types. Try Munstead, English Lavender, Provence Lavender, Sweet Lavender. A new variety in Stokes, Lavender Lady, may be good. Not very winter hardy, can dry out and freeze over winter. Grow in protected sites, not subject to early spring thaws, east facing rather than south facing. Mulch well and water in fall, and don't cut the plant down too short. Easy from seed. Can propagate from stem cuttings. Plants will increase in size over several years. Harvest flower spikes, leaves and stems for use in potpourri and arrangements. Clean, organic flowers can be used in cooking. Recommended. An disease epicemic in the English lavender fields has greatly reduced their supply of lavender and so buyers are looking for other sources, and the price may increase.

Lemon Balm. Melissa officinalis. Mint family. Easy from seed. Can be propagated from stem cuttings. Perennial. Fresh leaves strongly lemon scented. Dried leaves good for tea. Fresh used in salad and soup. Harvest fresh, leafy stems.

Mint. Mentha. Perennial. Many kinds of mint. Almost all are useful for something. Spearmint (Mentha spicata) is the most commonly used in cooking. It has a spear shaped, lanceolate leaf. Peppermint (M. piperita vulgaris) is less popular, but it makes a very nice tea. It has a round, often fuzzy leaf with a scalloped margin.

Fancy types of mint are in high demand; Orange mint (M. piperita citrata), Apple mint, Ginger Mint, Pineapple Mint and so on. Not all of these mints will be hardy in Alberta. Take cuttings or whole plants inside for winter if you want to save them. Look for variegated foliage, and different leaf shapes, but stay away from small leaved varieties like pennyroyal.

Mint can be started from seed, but it cross pollinates freely, so if you want a certain variety you must propagate from root divisions, root sections and stem sections from a known variety.

The plants are very invasive, spreading by underground stolons. Mints enjoy cooler soil and more soil moisture than most plants. Try segregating an area just for mint, where it can fill the bed freely, and you can cultivate around the edges only if you want to control it. Mint will grow in low, moist areas where other plants will not.

Collect fresh leafy stems and pack loosely into a plastic bag. Mint leaves are often carrying some soil on the tiny hairs on the undersides of the leaves. You may need to wash mint. Use at least two rinses. Use a good heavy mulch of straw or paper to avoid this problem.

For drying, tie handfuls into small bundles with a rubber band and hang to dry. Loose leaves and small stems can be laid out to dry in a flat pan or basket. Lower grades can be used in potpourri.

Spearmint is a high volume crop, both fresh and dried. If you have an appropriate spot in the garden, we recommend you plant some mint.

Oregano. Origanum vulgare. Perennial. Standard herb. Many types of oregano available in the seed catalogues. Greek Oregano (O. heracleoticum) is the true oregano. Try Kalitera Oregano, Italian oregano, or any others. Stay away from dwarf or small leafed varieties, these are too much work for small yield. Look for variegated or fancy varieties. Older plants will produce tall flower stalks, very good for drying for decorative uses. High volume. Will start easily from seed, but fine seed is difficult to work with. Transplants for first year is a good way to start.

Marjoram, Sweet. Origanum majorana. Annual. Mint family. Very fine seed, so transplants are more reliable. Very popular herb. Seed heads on stems dry well in bundles for decorative uses. Very fragrant. Will do better in rich soil and full sun for better flavor. High volume. Harvest leafy stems before flowers appear. Try direct seeding in a finely textured seed bed for taller, more bushy plants.

Parsley. Petroselinum crispum. Biennial. Umbelliferae. Dill family. Standard types used in high volume, but price is low. Try to get volume and efficiency up to still make money at low market prices. Try fancier varieties for a higher price. Curled leaf types are good, and Italian Parsley is a good seller. Easy from direct seed. Try repeat plantings.

Perilla/Shiso. Perilla frutescens. Decorative foliage, related to Coleus. Mint family. Cinnamon scented leaves for Chinese cooking and garnishes. Easy to grow. Direct seed or start indoors and transplant.

Rosemary. Rosmarinus officinalis. Standard type. Not hardy. Woody. Similar to lavender. Look for winter hardy new varieties. Sheltered location. Bring plants inside over winter. High demand. Leafy stems can be dried in bundles for decorative uses. Not recommended for Alberta growers but could be a candidate for greenhouse cultivation.

Sage. Salvia officinalis. Perennial. Mint family. Can be direct seeded, but this is very slow. Use transplants or divisions for faster establishment. Try also stem cuttings. Sage is a standard herb, with good demand, and there is a high demand for the fancier varieties, especially pineapple sage, tricolor sage (for garnishes), purple sage, golden sage (variegated). Some of these specialty types may not be completely hardy.

All sage plants should be well mulched and watered for winter. Will grow well in full sun, and will increase in size over time, spreading by underground runners and side shoots. Will produce viable seed that can also be collected for sale. Can be planted in a large bed, rather than in rows.

Harvest leafy stems and pack loosely in a plastic bag. Do not wash. Use mulch to keep leaves clean. Can be made into small bundles for hanging to dry. Useful in garlic braids and herb wreaths. Very good dried too.

Salad Burnet. Poterium sanguisorba. Annual. Direct Seed. Nut-cucumber flavored leaves used in salads, mayonnaise, soup, etc.

Savory. Summer Savory. Satureia hortensis. Annual. Easy from seed. Will self sow. Can be fall planted. Can make several cuts from tops of plants throughout season. Stems can be bundled for drying for use later. Recommended.

Savory. Winter Savory. Satureia montana. Perennial. Strong flavor. Needs winter protection.

Sorrel, French. Rumex acetosa. Perennial. Direct seed in early spring or fall. Seed heads look like Dock. Lemon flavored leaves very good in salad and soups, and with fish. Collect young tender leaves repeatedly through spring until flower stalks develop, and again in late fall. Try Profusion, new from Richter's, said to be slow bolting. Not suitable for drying.

Sweet Rocket. Hesperis matronalis. Biennial. Self sows. Easy from seed. Can be fall planted. Young leaves used in salads. Early spring flowers are edible. Collect seed too. Not good for drying.

Tarragon, French. Artemesia dracunculus. Perennial. (Sage family). This is the true tarragon which does not reproduce from seed. Can propagate from stem cuttings or layering. Identified by the strong flavor, dark green leaves, and lack of seed production. High demand. Does not dry well.

Tarragon, Russian. Artemesia dracunculus. Perennial. not recommended. Not much flavour. Spreads easily. This is a taller plant, with pale green leaves, which sets seeds freely. Easy to distinguish from the true, French Tarragon.

Thyme. Thymus vulgaris. Perennial. Common garden thyme, English thyme, all are good. Mother of Thyme is not very flavorful, but could be used in potpourri. Lemon thyme is in high demand, as is variegated thyme. Experiment with new varieties. Stay away from creeping varieties, too hard to pick, and wooly thyme is not good either. Individual plants can grow to very large size over several years but they do not develop into something that can be divided. Propagate from cuttings, layering or from seed. Transplants recommended in the first year. Use a mulch to keep the stems and leaves clean. Collect leafy stems into plastic bags. Good as a dried herb too.

 

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